Cancellations / Changes to orders
Once your order has been placed we are unable to cancel it, and due to our speedy order processing times we are often unlikely to make any changes to existing orders.
If you have ordered an incorrect item (colour, style) please firstname.lastname@example.org with your order number and any changes required as quickly as possible. We will do our best to make changes, however we can pack orders within minutes of an order being placed, so this is not always possible.
If there is any difference in payment due, you will be either issued with an invoice (to pay online) or a credit note via email, to use on your next purchase.
If you believe an item that you have received is faulty, please email email@example.com outlining any faults or issues with the product. As we are based online, photos of any faults are really helpful for speeding up the process.
If you wish to use an advertised discount code when placing your purchase, please ensure you read and understand the terms & conditions attached to the discount code. In all cases, only one discount code can be applied per order, some item/s may be excluded. The discount code will have a start and an end date. There may be other terms and conditions.
Not happy with your CubbyTime? You have 14 days to return.
CubbyTime Limited is a New Zealand owned registered company, trading as CubbyTime Limited.
Company Name: CubbyTime Limited
Company Number: 6633413
Entity Type: NZ Limited Company
Application Expiry Date: 6 January 2017
All prices on www.cubbytime.co.nz are in Australian dollars (AUD) and are subject to change